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7 minute read

Future of Online Ordering and Delivery Post Pandemic


Restaurant businesses took the heaviest toll when the pandemic hit the world. If it is not for the online ordering system, then the aftereffects would have decimated the entire restaurant industries. Small, medium and big businesses are extensively using on-demand delivery apps to reach out to customers and provide them with a great experience.  

Let’s have a look at some interesting stats:  

"60% of restaurant operators say that offering delivery services have generated incremental sales.  

Big thanks to the technology that has pushed food delivery apps into the highlights. Now, you don’t need to rush and stand in queues in the food market; you can have it online at your doorstep, which is too from your choice of restaurant. This is not just the functionality as it can expand the choice of your customer that can further bring great deals to your business. Online food ordering is quickly catching up across the markets. The one that was accelerated mainly by the tight work schedule or used by just high-income level people is now projected to reach every door. 

Technology is evolving at a fast pace. Products that were in the market a year ago have become outdated. Restaurants and new technology should go hand-in-hand in today’s world. Also, it has been seen that restaurant owners who are ready to embrace technology stay in the race, and those who don’t, their future is uncertain. There is a tough competition, and to survive that, you have to be on top of your game.  

The pandemic accelerated the technological advancements in the food industry, and restaurants came up with the idea of on-demand delivery services. Now, users can order delicious meals and get them delivered at their doorstep with food ordering apps. Technology has made everything easy.  

Let’s delve deep into it and see how technology is transforming the restaurant industry:  

Robots in the Restaurants  

Since the inception of robots, they have been highly used in different sectors. Businesses are now realizing the potential of robotics and are preparing to invest in their restaurants. This can boom the experience in the dining. 

Robots in the restaurant grab attention. Robotic kitchen startup Spyce debuted Robots in restaurants, and the company is planning to expand to different cities in the country.  

Robots, a helping hand for humans, are known for working alongside in restaurants. These are used in simplifying the food ordering and payment processes. With just a few taps, your order will be in front of the customer, and he can pay them quickly. The primary benefit of implementing robots in restaurants is eliminating repetitive tasks by automating them and reducing costs.